Privacy policy

This explains what the Deenwise app and the Deenwise Business app do with your information. We keep as much as we can on your phone, we only send what a feature needs to work, and we never sell your personal information.

What stays on your phone

Your planner, tasks, goals, prayer log, money figures (budget, income, spending, savings and debts), profile answers, people you add and the things you ask the assistant to remember are saved on your phone. They are not uploaded to our servers. If you delete the app, they are deleted with it.

What we send, and why

• The AI assistant. When you use the assistant, Talk it through, price comparison or the weekly note, your message and the context the feature needs (for example today's plan, your town, or the profile details you chose to share) are sent to our server and on to our AI provider, Anthropic, to write the reply. We count how many requests each phone makes so we can run the free and paid plans fairly. We do not keep the content of your conversations.
• Studio: Star in it and Moving background. If you use these, the video you choose and, for Star in it, a short live selfie are sent to our server, checked by our AI provider (Anthropic) for safety, and processed by our video provider to make your video. Your selfie and the videos you upload are deleted within 24 hours after your video is made. Finished videos are labelled "Made with AI" and kept privately for you until you remove them. We keep a record of each video (when, a fingerprint of the source video, and whether it was refused) to prevent misuse. You must be 18 or over to use these features.
• Your account. If you sign in, we store your email address (or the details Google or Apple share with us, such as your name and email) so you can sign in again and keep your plan on a new phone.
• Food orders. When you order from a restaurant, we share your name, phone number, order and (for delivery) your address with that restaurant. Card payments are handled by Stripe; we never see or store your full card number.
• AI phone orders. If you ask the assistant to phone a restaurant for you, the call is made through our telephone provider, Bird. The assistant says at the start that it is an AI calling for a customer, and reads out your order and first name.
• Deals. When you open a deal, we record that the deal was opened (not who you are) so we can see which deals are useful. Some shop links are affiliate links, which means the shop may pay us a small commission. This never changes the price you pay.
• Location. Your location is used on your phone to work out prayer times and the Qibla, and to find restaurants and shops near you. When you search for food or compare prices, your town or country is sent with the search.
• Calendar. If you connect your calendar, the app reads your events on your phone to plan around them. Events are only sent to the assistant when you ask it to plan your day.

Restaurants using Deenwise Business

Restaurant accounts store the business details, menu, orders and payout information needed to run the service. Payouts are handled by Stripe.

Who we share with

Only the services that make the features work: Supabase (our database and sign-in), Anthropic (AI replies), Stripe (payments), Bird (phone calls and messages), Google and Apple (sign-in, app stores and in-app purchases). We do not sell your information and we do not use it for advertising profiles.

Children

The app is not meant for children under 13.

Your choices and rights

• You can use most of the app as a guest, without an account.
• You can clear the assistant's memory and your profile at any time in the app.
• You can ask us for a copy of the information we hold about your account, or ask us to delete it.

Contact

To ask about your information or to delete your account, contact us using the support email on the app's store page.